Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment details (processed securely via payment gateways like Razorpay)
  • Device & browser information (for analytics)

2. How We Use Your Information

We use your information to:

  • Process orders and deliveries
  • Communicate order updates
  • Improve website experience
  • Prevent fraud and misuse
  • Comply with legal obligations

3. Payment Security

  • We do not store your card or UPI details
  • Payments are securely handled by trusted third-party gateways (Razorpay)

4. Sharing of Information

We do not sell or rent your personal data.

Information may be shared only with:

  • Shipping & logistics partners
  • Payment gateways
  • Legal authorities (if required by law)

5. Cookies

We use cookies to:

  • Improve site performance
  • Remember user preferences
  • Analyze traffic

You can disable cookies in your browser settings.

6. Data Protection

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent for marketing communication

8. Changes to This Policy

Roadcart reserves the right to update this policy at any time.

Changes will be reflected on this page.

9. Contact Us

📧 Email: roadcart.in@gmail.com

🌐 Website: https://roadcart.in

🚚 SHIPPING POLICY

Last updated: 2025

Thank you for shopping with Roadcart. Below are the details regarding shipping and delivery.

1. Shipping Locations

  • We currently ship across India
  • Delivery availability depends on courier serviceability

2. Order Processing Time

  • Orders are processed within 1–2 business days
  • Orders placed on Sundays or holidays will be processed on the next working day

3. Delivery Time

Estimated delivery time:

  • 3–7 business days (depending on location)

Delivery time may vary due to:

  • Courier delays
  • Weather conditions
  • Remote area serviceability

4. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout
  • Some products may include free shipping

5. Tracking Information

  • Once shipped, tracking details will be shared via SMS / Email (if available)

6. Delays & Issues

Roadcart is not responsible for delays caused by:

  • Courier partners
  • Incorrect address provided by customer
  • Natural or unforeseen circumstances

7. Undelivered / Returned Shipments

If an order is returned due to:

  • Incorrect address
  • Customer unavailable
    Re-shipping charges may apply.

8. Contact Us

For shipping related queries:

📧 Email: roadcart.in@gmail.com

🌐 Website: https://roadcart.in